Shipping Policy

Second Wind

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped, along with tracking information.

If we experience a high volume of orders, processing may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.

Order Fulfillment

Orders are fulfilled through our print-on-demand supplement partner. Because fulfillment is handled by a third party, estimated delivery times may vary based on order volume, product availability, and your location. You will receive tracking information via email as soon as your order ships.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to circumstances outside our control, such as carrier delays or weather events.

Subscription Orders

If you are subscribed to a recurring delivery plan (Monthly or 3-Month Delivery), your order will automatically process and ship according to the frequency you selected at checkout. You will receive a shipping confirmation email for every recurring shipment. You may skip, pause, or cancel an upcoming shipment at any time through your customer account before the next scheduled billing date.

Shipment to P.O. Boxes

We currently ship to both residential addresses and P.O. Boxes within the United States. Please double check your shipping address at checkout, as we are not responsible for orders shipped to an incorrect address provided by the customer.

International Shipping

At this time, we only ship within the United States. We are not currently able to ship orders internationally.

Damaged or Lost Packages

Second Wind is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim. If your package shows as delivered but you have not received it, please contact us at josedanielinc@gmail.com within 7 days of the delivery date so we can assist you.

Refused or Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address, refusal of delivery, or failure to claim the package, you will be responsible for the cost of reshipment.

Contact Us

If you have any questions about your shipment, please reach out to us at:

Second Wind 1160 Montgomery Boulevard, Allen, TX 75013, United States Email: josedanielinc@gmail.com